Psychotherapy Networker

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[+] [-] How do I contact Psychotherapy Networker?

For login, continuing education, and account support:

Email: customersupport@pesi.com

Online Form: Click here to fill out a contact form. https://psychotherapynetworker.org/customercare/contactus

Phone: (888) 851-9498, 6:30 a.m. - 7:00 p.m. Central Time, M-F.

Fax: (800) 554-9775

Mail:

PESI, Inc.

PO Box 1000

Eau Claire, WI 54702

For article submissions and help locating articles:

Editorial Office:

Email: info@psychnetworker.org

For magazine subscription questions:

Email: customersupport@pesi.com

Phone: (888) 851-9498

[+] [-] What is the Federal I.D. number for Psychotherapy Networker?

26-3896894

[+] [-] Where can I get a W-9 for Psychotherapy Networker?

Click here to access the W-9 form for download or print.

[+] [-] Is Psychotherapy Networker a part of PESI, Inc.?

Psychotherapy Networker joined the PESI family in 2015, and PESI began providing support services for Psychotherapy Networker in February 2016. Customer service is provided by PESI and can be reached at (888) 851-9498.

[+] [-] Is Evergreen Certifications a part of PESI, Inc.?

Evergreen Certifications is a non-profit organization that has provided Professional Certifications since 2009. While Evergreen Certifications is wholly owned by PESI, Inc., their certifications can be earned through Continuing Education courses offered by multiple accredited CE providers.

[+] [-] Do you have a satisfaction guarantee?

We have a 100% satisfaction guarantee. If you are not satisfied, please call us at (800) 844-8260 or email info@pesi.com. To request a copy of our full grievance policy, please email cepesi@pesi.com.

[+] [-] What is your professional conduct/non-discrimination policy?

It is the policy of Psychotherapy Networker to ensure balance, independence, objectivity and scientific rigor in all of its continuing education activities. Psychotherapy Networker does not discriminate on the basis of gender, age, socioeconomic or ethnic background, sexual orientation, or disability.

[+] [-] Attention: New Hampshire Participants

New Hampshire Participant Disclosures

- Previous education and credits cannot be applied to classes at Psychotherapy Networker (PESI, Inc.).

- Students who cancel their Psychotherapy Networker Symposium registration must do so before February 28th and in writing, and will receive a refund less a $50 administrative fee. No refunds will be issued for cancellations postmarked after February 28th. All refunds are handled on a case-by-case basis.

- Students who file an official written grievance with Psychotherapy Networker (PESI, Inc.) can contact the New Hampshire Department of Education at the address below if they feel unsatisfied with the outcome of said grievance at Psychotherapy Networker (PESI, Inc.). Students who withdraw from the class must do so in writing.

New Hampshire Department of Education

101 Pleasant Street

Concord, NH 03301

[+] [-] Commission on Dietetic Registration Participant Disclosures

Learners may submit feedback regarding the quality of PESI activities/materials to CDR at QualityCPE@eatright.org or 312-899-0040 Ext. 5500 or Commission on Dietetic Registration Credentialing Agency for the Academy of Nutrition and Dietetics 120 South Riverside Plaza, Suite 2190 Chicago, Illinois 60606-6995

[+] [-] Is therapist.com part of PESI, Inc.?

Therapist.com joined the PESI family in 2022. To continue PESI’s mission of connecting knowledge with need therapist.com provides the general population with trusted and accessible mental health resources, and serves as a therapist directory for the general population to easily connect with a therapist.

[+] [-] I had an account on the previous Psychotherapy Networker website. Can I still use it?

Yes; your previous account has been migrated to our new website, but you’ll have to set a new password to access it. You’ll need to use the email address that was associated with the old account as your username, instead of the username itself. After entering your email address, click “Forgot your password?” to set up a new one.

[+] [-] My old Psychotherapy Networker login isn’t working. What should I do?

Verify that you are using the email address associated with your previous online account and have set a new password. If you are still having problems, please contact our customer service department for assistance.

[+] [-] I know I have an account, but the website is not allowing me to log in. What does this mean?

Psychotherapy Networker offers many different types of programs. In order to provide these different learning formats and maintain accurate continuing education histories for our each of our customers, we have split our programs and services into different accounts. Most likely, your login information is correct, but you are trying to log in at the incorrect location for the services that you are trying to access.

Bookstore Account: The bookstore account can be accessed by clicking the “Login” button in the upper, right-hand corner of psychotherapynetworker.org. This account is for product purchases such as DVDs, magazine quizzes, and your magazine subscription.

Distance Learning Account: Digital seminars and online courses are accessed through your distance learning account. You can access your distance learning account by going to catalog.psychotherapynetworker.org and clicking “Sign In.”

It's also possible that your distance-learning account was created through PESI, Inc., and not through Psychotherapy Networker. If that is the case, you will receive a login message that notifies you that your account is on catalog.pesi.com, and you will be given an option to log into the PESI distance learning account. However, if you are trying to log in to purchase a Psychotherapy Networker online program, you will need to create a separate account on catalog.psychotherapynetworker.org.

If you receive the log in message, please click “Login with PESI.” After you log in, the website will automatically create an account for you on catalog.psychotherapynetworker.org and link your account on the two websites.

[+] [-] I’m trying to log into my account, but the “Forgot Password” email that I was sent says that the system doesn’t recognize my email. What does this mean?

Psychotherapy Networker offers many different types of programs. In order to provide these different learning formats and maintain accurate continuing education histories for our each of our customers, we have split our programs and services into different accounts. You are likely attempting to log into the incorrect account type.

Bookstore Account: The bookstore account can be accessed by clicking the “Login” button in the upper, right-hand corner of www.psychotherapynetworker.org This account is for product purchases such as DVDs, magazine quizzes, and your magazine subscription.

Distance Learning Account: Digital seminars and online courses are accessed through your distance learning account. You can access your distance learning account by going to catalog.psychotherapynetworker.org and clicking “Sign In.”

It's also possible that your distance-learning account was created through PESI, Inc., and not through Psychotherapy Networker. If that is the case, you will receive a login log in message that notifies you that your account is on catalog.pesi.com, and you will be given an option to log into the PESI distance learning account. However, if you are trying to log in to purchase a Psychotherapy Networker online program, you will need to create a separate account on catalog.psychotherapynetworker.org.

If you receive the log in message, please click “Login with PESI.” After you log in, the website will automatically create an account for you on catalog.psychotherapynetworker.org and link your account on the two websites.

[+] [-] How do I update my email address on my account?

Bookstore Account: To update your email address on your bookstore account, please call or email customer service.

Distance Learning Account: To update your email address on catalog.psychotherapynetworker.org, please log into your account and select “Change Email or Password” below your profile photo. If you have previously linked your distance learning accounts for PESI and Psychotherapy Networker, you will also need to update your email address on catalog.pesi.com and relink the accounts.

[+] [-] I’ve purchased from the PESI website before. Can I use that account here?

Yes; our new store is built on the PESI store platform. The same online (bookstore) account will work on both websites.

[+] [-] I have a distance learning account for both PESI and Psychotherapy Networker. Can I link them?

Yes; if you have an account on catalog.pesi.com and catalog.psychotherapynetworker.org, you can link them for easier access to both accounts. To link the accounts, log into your account on catalog.pesi.com, click the “Other Accounts” tab, and select “Link this Account.” You will need to enter your email address and password for the catalog.psychotherapynetworker.org account and click “Sign In.” After clicking “Sign In,” your “My Account” page will have a tab for your Psychotherapy Networker account and purchases and a tab for your PESI accounts and purchases.

[+] [-] I purchased an online course or digital seminar, but the website is not allowing me to log in. How do I access the online course that I’ve purchased?

To access online courses, please make sure that you are logging into your distance-learning account on catalog.psychotherapynetworker.org. You will not be able to access the online course from www.psychotherapynetworker.org.

[+] [-] How do I subscribe or renew my magazine subscription?

Your magazine subscription is separate from your online account.

To subscribe to Psychotherapy Networker magazine, click here.

To renew your Psychotherapy Networker magazine subscription, click here.

If you have any questions about your magazine subscription, please contact us at www.psychotherapynetworker.org/info.

[+] [-] How do I read the Networker magazine on my mobile device

To provide you with benefits such as instant online access to article archives and subscription management, all print subscriptions come with this free digital access. If you’d prefer not to receive the print magazine, please let us know at the time of purchase.

[+] [-] How do I check the status of my magazine subscription?

You may check the status of your magazine subscription by logging in, clicking your email address in the upper, right corner, and then clicking "My Subscription."

If no subscription is found, you will be presented with the option to purchase a subscription or to enter the account number and zip code associated with your current Psychotherapy Networker subscription.

Once your subscription is verified, it will be linked to your online account, and you will have full access to magazine articles and subscription information.

[+] [-] How do I read the full magazine articles online?

Although we have many full-feature articles available for free online, to access full issues and all associated content, you must be a subscriber of Psychotherapy Networker magazine.

Current Subscribers: You already have access to all articles. To view articles online, please login and link your magazine subscription with your online account.

If you already have an online account, login by clicking the "Login" button located to the top of the page. To link your subscription to your account, click on your email address, click "My Subscription," and follow the prompts.

If you don’t have an online account, create one by selecting "Sign Up" after clicking the "Login" button. To link your subscription to your account, click on your email address, click "My Subscription," and follow the prompts.

If you have any questions, contact customer service.

Non-subscribers: To purchase a subscription, please hover over "Magazine" and click "Subscribe Now."

[+] [-] How do I give a gift subscription?

You can place a gift subscription here.

[+] [-] How do I make changes to my auto renewal status?

You may check or change the status of your magazine subscription autorenewal setting by logging in, clicking your email address in the upper, right corner, and then clicking "My Subscription."

See the Autorenewal FAQ for more options.

[+] [-] How do I complete a magazine quiz online?

Hover over "Magazine" and then select "Magazine Quizzes" from the drop-down menu.

[+] [-] I just subscribed, but still haven't received my free 2-CE magazine quiz. What do I do?

The free 2-CE magazine quiz is available to new subscribers only. New subscriber information is processed on a monthly basis, so it may take up to four weeks for you to receive your free magazine quiz via email. If you need to take your quiz sooner, please contact us at info@pesi.com, and one of our staff members will provide you with a temporary promo code you can use to take your quiz for free immediately.

[+] [-] How do I provide feedback on an article?

Great! We love to hear from our readers.

Please email your comments to letters@psychnetworker.org. If you would like your comments to be published in the magazine, please keep your comments shorter than 300 words and include your name, city, and state. In addition, you're welcome to leave comments online at the bottom of all articles.

[+] [-] How do I advertise in the Psychotherapy Networker magazine?

Please the "Advertise" links located in the footer on each webpage.

[+] [-] How do I print a paper magazine quiz?

Select your quiz Here and click on the handouts tab to download and print.

[+] [-] How do I get information on the Networker Symposium?

Details about the event can be found at the following link: 2022 Psychotherapy Networker Symposium. You can also follow the above link if you would like to preregister for the event. The website will be expanded as we near the event and more details are made available.

If you would like more information on registration for the symposium, please email symposium@psychnetworker.org or call (800) 844-8260.

[+] [-] How do I register for the Symposium?

Please register at the link below or call (800) 844-8260.

Preregistration - 2022 Psychotherapy Networker Symposium

[+] [-] What is the cancellation policy for the Psychotherapy Networker Symposium?

We are currently waiving cancellation fees associated with the Psychotherapy Networker Symposium. Cancellation requests must be made in writing, in advance of the symposium occurring.

Requests for cancellation can be sent to symposium@psychnetworker.org; please include your full name and the email associated with your registration.

[+] [-] Are continuing education credits available?

Yes, but not all workshops offer CE credit. Available credits vary by profession. CE details will be available once they are finalized nearer to the start date of the event.

[+] [-] Attention: New Hampshire Participants

New Hampshire Participant Disclosures

- Previous education and credits cannot be applied to classes at Psychotherapy Networker (PESI, Inc.).

- Students who file an official written grievance with Psychotherapy Networker (PESI, Inc.) can contact the New Hampshire Department of Education at the address below if they feel unsatisfied with the outcome of said grievance at Psychotherapy Networker (PESI, Inc.). Students who withdraw from the class must do so in writing.

New Hampshire Department of Education

101 Pleasant Street

Concord, NH 03301

[+] [-] Which forms of payment are accepted?

You can register or order products online (a secure site) or by telephone with a credit card. You may also register by mail or fax (check, PO, credit card). Please include a completed order form.

[+] [-] Does Psychotherapy Networker accept purchase orders?

Yes; purchase orders are welcome. You can mail, fax, or email a signed purchase order with a completed order form.

[+] [-] My company is tax exempt. How can I get sales tax waived?

We must have a copy of your company's tax exemption certificate on file in order to waive sales tax. Please enclose it with your product order form, online course order form, or digital seminar order form, or email it to info@pesi.com after you complete your order online. Valid only on registrations/orders where a company is named as the bill-to.

[+] [-] How do I redeem a PESI or Psychotherapy Networker gift certificate?

Our online registration process does not currently accommodate gift certificates. Please mail, fax, or phone-in your registration or order, referencing your gift certificate number and amount.

[+] [-] Does Psychotherapy Networker have discounts or scholarships?

We’re sorry, but Psychotherapy Networker does not have discounts or scholarships available.

[+] [-] Do you have a printed product catalog?

We do not have a printed product catalog. However, you can search our online course catalog by visiting https://catalog.psychotherapynetworker.org/search. If you would like to mail in your product order, please complete a product order form.

[+] [-] Which forms of payment are accepted?

You can register or order products online (a secure site) or by telephone with a credit card. You may also register by mail or fax (check, PO, credit card). Please include a completed order form with your payment.

[+] [-] Does Psychotherapy Networker accept purchase orders?

Yes; purchase orders are welcome. Please mail, fax, or email a signed purchase order with a completed product order form. You can download and send in a product order form or use the form on your brochure. Emailed orders can be sent to datamanagement@pesi.com

[+] [-] My company is tax exempt. How can I get sales tax waived?

We must have a copy of your company's tax exemption certificate on file in order to waive sales tax. Please enclose it with your product order form, online course order form, or digital seminar order form, or email it to info@pesi.com after you complete your order online. Valid only on registrations/orders where a company is named as the bill-to.

[+] [-] What is your return policy with regard to online store purchases?

If you are not satisfied with any product, please call customer service so we can quickly correct the issue.

Psychotherapy Networker gladly accepts returns within one year of purchase for a full refund. Please contact customer service before sending the package so that your order can be noted. If you no longer have the packing slip from your order, please ask customer service to email one to you. Customer service can be reached at 1-888-851-9498 or info@pesi.com.

Please print your packing slip and place it in the package with the item(s) you are returning. In addition, please include a note explaining why you are returning the item(s). You can send your returns to the address below.

PESI, Inc.
3839 White Ave
Eau Claire, WI 54703

[+] [-] What are your shipping charges?

US & Puerto Rico: $6.95 for the first item, $2.00 each additional item.

Canada: $12.95 for the first item, $5.00 each additional item.

International: $14.95 for the first item, $5.00 each additional item.

Psychotherapy Networker is not responsible for additional taxes or customs charges related to shipping. Please contact us for shipping charges on large orders.

[+] [-] When can I expect my order? Can it be rushed?

For in-stock items shipped within the continental United States, you can expect to receive your order within 7-10 days.

On most orders processing can be rushed for a small additional fee (available at checkout). Rushed order processing is not a faster shipping method. If you pay for rushed order processing, your order will have priority when being processed (i.e., it will be “out the door” more quickly).”

On most orders, rushed shipping (i.e., FedEx Ground, FedEx 2-Day shipping) is also available for an additional fee. Contact us to place orders that will require rushed shipping.

[+] [-] How do I play the CD/DVD I just purchased?

Your disks will be played through the media player on your computer.

[+] [-] I purchased a seminar on DVD/CD. How do I find the manual and test?

For DVD sets purchased after 11/1/21:

You are able to download the manual, and purchase the associated CE test, by signing in to your Psychotherapy Networker Online Learning Account. Beneath the title of your training there will be a blue "Handouts/Brochure" button you can select to view, download, and print your training manual. Selecting the orange "CE Certificate" button beneath the title will allow you to purchase and take the associated test.

The paper test can also be found by signing into your Psychotherapy Networker Online Learning Account and clicking on the “Handouts” button.

For DVD sets purchased before 11/1/21:

The manual and test are located on the first disc of your set (in PDF format) in the “Media” folder. For help with retrieving the PDFs, please refer to our CD/DVD Instructions.

[+] [-] Are CE credits available for your products?

Yes. The availability of continuing education credits on home study products varies by profession. Please contact your licensing/certification board to confirm credit availability. Credit information is also listed by profession under the “CE Credits” tab on each product’s webpage. If CE is mentioned but your profession is not listed, please contact your board to confirm whether self-study is an acceptable option and to check for reciprocal approval. Some boards will allow you to submit for self-study CE on your own, or will approve our self-study packages based on the approval of other licensing boards.

A Certificate of Successful Completion will be issued upon successful completion of the program’s post-test and evaluation. Post-tests consist of multiple-choice and true/false questions. A passing score is 80%.

[+] [-] Do CE credits expire on home study products?

For some professions, yes. CE expiration dates vary by licensing board. Please check the continuing education credit statements on the program’s webpage for specific expiration dates. If an expiration date is not specifically listed for your profession, please contact your board directly to learn about its rules regarding CE credit expiration.

[+] [-] I purchased a program prior to the launch of your new website. How do I access my prior purchases?

You can access our previous product store by select the “My Account” option under the “Customer Care” menu. After you log in, click “Past Purchases” (located under the “For purchases made prior to Feb 1, 2016” heading). Once at our previous store, you may access your purchases by entering your previous login credentials.

[+] [-] How do I complete the post-test for a product?

Post-test completion options vary by product format. For all product formats, a Certificate of Successful Completion will be issued upon successful completion of the program’s post-test and evaluation. Post-tests consist of multiple-choice and true/false questions. A passing score is 80%.

Reading Courses: Post-tests can be completed online through your bookstore account on psychotherapynetworker.org. There is an additional fee of $9.99 for the post-test. Online tests can be purchased at the time that you purchase the program or by calling customer service.

You can access a previously-purchased post-test through your bookstore account on www.psychotherapynetworker.org by clicking “Login” in the upper, right corner. After you login, hover over “Customer Care” and then select “My Account.” On your “My Account” page, click on “CE Tests,” then click “Start Test” next to the test you wish to complete. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately.

Magazine Quizzes: Magazine quizzes can be completed online through your bookstore account on psychotherapynetworker.org, or you can send in a paper quiz from your magazine to be graded. There is an additional fee of $25 to complete a magazine quiz.

Online quizzes can be purchased from the “Magazine Quizzes” page on psychotherapynetworker.org or by calling customer service. You can access a previously-purchased magazine quiz through your bookstore account on www.psychotherapynetworker.org by clicking “Login” in the upper, right corner. After you login, hover over “Customer Care” and then select “My Account.” On your “My Account” page, click on “Magazine Quiz,” then click “Start Quiz” next to the quiz you wish to complete. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately.

CDs/DVDs: For most programs, post-tests can be completed online through your bookstore account on psychotherapynetworker.org, or you can send in a paper test to be graded. There is an additional fee to complete the post-test for CDs and DVDs. This fee varies by program, but the online test is usually less expensive than the paper test fee. Both online and paper tests are available to additional participants for an additional fee.

Paper tests are available in PDF format on the first disk of your set in the “Media” folder. For help with retrieving the PDFs, please refer to our CD/DVD Instructions. Please allow 4-6 weeks to receive the Certificate of Successful Completion for your paper test.

Online tests can be purchased at the time that you purchase the program, through the link in the “Media” folder, or by calling customer service. You can access a previously-purchased post-test through your bookstore account on www.psychotherapynetworker.org by clicking “Login” in the upper, right corner. After you login, hover over “Customer Care” and then select “Your Account.” On your “My Account” page, click on “Start Test” next to the test you wish to complete. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately.

Digital Seminars: Your payment for the program includes one free CE test. To complete the test, please log into your distance-learning account on catalog.psychotherapynetworker.org and click the orange “Certificate” button under the program’s title. Tests are available to additional participants for an additional fee.

Online Courses: Your payment for the online course includes the post-test(s) for the program. The post-test(s) may be accessed by signing into your account on catalog.psychotherapynetworker.org and launching the course. For most courses, the CE tests are accessible by clicking the “CE Tests” or “CE Certificate” tab within the course. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately. We’re sorry, but post-tests may not be purchased for additional participants.

[+] [-] How do I access the online test that I’ve purchased for my DVD/CD program?

You can access a previously-purchased post-test through your bookstore account on www.psychotherapynetworker.org by clicking “Login” in the upper, right corner. After you login, hover over “Customer Care” and then select “My Account.” On your “My Account” page, click on “CE Tests” and select “Start Test” next to the test you wish to complete. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately.

[+] [-] Can I share the program I purchased with my colleague?

In most cases, yes. Tests are available to additional participants for an additional fee for all program types except for online courses.

[+] [-] Do you have military discounts?

PESI, Inc. is proud to offer free tuition on live webinars and most live in-person seminars for active-duty, retired, or veteran status military personnel. To register for live in-person events, please complete your registration online. To register for live webinars, please contact us via phone.

Note: We will ask for your MOS Code / Rank and Rate. This discount is limited to those who have served. Family members of those who have served are not eligible. Spaces are limited to 3 seats per event.

[+] [-] Which forms of payment are accepted?

You can register or order products online (a secure site) or by telephone with a credit card. You may also register by mail or fax (check, PO, credit card). Please include a completed order form with your payment.

[+] [-] Does Psychotherapy Networker accept purchase orders?

Yes, purchase orders are welcome. You can mail, fax, or email a signed purchase order with a completed order form.

[+] [-] Why am I being charged sales tax on online products?

Tax is charged for online products if your address is in a state or county where we are required to apply a tax for digital products. If a tax-exempt organization is paying for your order, please fax or email a copy of the tax exemption certificate to Psychotherapy Networker at info@pesi.com. If you have already finalized the order online, please reference your order number when you send in the certificate.

[+] [-] Does Psychotherapy Networker have discounts or scholarships?

We’re sorry, but Psychotherapy Networker does not have discounts or scholarships available.

[+] [-] How can I get in touch with one of your speakers?

Contact us. We would be happy to relay a message to the speaker.

[+] [-] Who should I notify if I need physical assistance to watch a digital seminar or online course?

Please contact us at (888) 851-9498 or at info@pesi.com to notify us of your registration and needs. Please notify us as soon as possible. Arrangements for closed captioning may take several weeks.

[+] [-] I’m trying to purchase a program for someone else, but I accidentally registered myself. How do I fix the order?

Unfortunately, there is not a way for you to correct the order through the website. Please contact customer service at psychotherapynetworker@ce21.com.

[+] [-] When can I expect my order?

Online courses and digital seminars are accessible immediately after purchase.

[+] [-] What is your return policy with regard to online purchases?

If you are not satisfied with any product, please call customer service so we can quickly correct the issue.

Psychotherapy Networker gladly accepts returns within one year of purchase, as long as the post-test has not yet been completed.

[+] [-] Does Psychotherapy Networker allow for transferring programs to others?

Yes; we allow substitutions for programs at any time, as long as the program’s post-test has not yet been completed. Please provide the substitute's name, profession, email address, contact phone number, and address.

[+] [-] Can I share the program I purchased with my colleague?

Additional Participant CE is available for all program types except online courses. You can verify that the program offers Additional Participant CE by viewing the program's webpage. If Additional Participant CE is offered, you will see it below the price of the event. If it is not listed, the product does not offer Additional Participant CE.

If the online program offers Additional Participant CE, the Additional Participant CE test can be found by looking in the Additional Participant CE catalog. Each additional participant will need to purchase the appropriate test for the course in which they participated.

[+] [-] What is an online course?

Online courses are web-based, go-at-your-own pace courses. There are no set times that you must be logged into the course, and you will have access to them forever. Your payment for the online course includes the post-test(s) for the program. The post-test(s) may be accessed by signing into your distance-learning account on catalog.psychotherapynetworker.org, clicking the green “Launch Online Course” button, and clicking the “CE Tests” or “CE Certificate” tab. After you successfully complete the post-test online, you will able to download or email your Certificate of Successful Completion immediately.

Please note that for some professions, CE credits do have expiration dates. This means that if your licensing board has a credit expiration date, you will need to complete the program before the credit expiration date. Please read the credit information for the program and/or check with your board to determine if a CE expiration date applies for your profession.

We’re sorry, but post-tests may not be purchased for additional participants.

[+] [-] What is the difference between digital seminars and online courses?

Online courses contain carefully selected content that is curated for the most advanced comprehension of an educational topic. All online course purchasers have access to exclusive member forums to engage with other professionals. Additionally, online courses may include exclusive live and/or pre-recorded Q&A calls with the presenter and bonus resources such as video downloads, worksheets, PDF downloads and more. For most courses, videos from the course may be downloaded directly to your computer or mobile device to watch at your convenience. The online course format may either offer self-study credit or a combination of live credit (interactive) and self-study credits (home-study/ independent). This is considered a classroom format.

Digital Seminars are recordings from a live-location seminar. These are usually one-day or two-day events. Purchasers of a digital seminar will receive the program recording and the handout, but will not receive additional videos, bonuses, books, handouts, or chat forum.

[+] [-] How do I access the digital seminars or online courses that I’ve already purchased?

Please log into your distance-learning account on catalog.psychotherapynetworker.org. Your purchases will be accessible from your “My Account” page.

For digital seminars, you may click the green “Launch Viewer” button to view the program. For most digital seminars, you also have the option to download the program if you choose. For online courses, you may click the green “Launch Online Course” button to open the course.

[+] [-] How do I get access to the materials for a digital seminar?

To access the course materials, go to catalog.psychotherapynetworker.org and log into your distance-learning account. You may access the materials by clicking the “Handouts” button.

[+] [-] Are CE credits available for your products?

Yes. The availability of continuing education credits on home study products varies by profession. Please contact your licensing/certification board to confirm credit availability. Credit information is also listed by profession under the “CE Credits” tab on each product’s webpage. For online courses, please click the link “Click here for Credit Information” on the program’s webpage to view credit information.

If CE is mentioned but your profession is not listed, please contact your board to confirm whether self-study is an acceptable option and to check for reciprocal approval. Some boards will allow you to submit for self-study CE on your own, or will approve our self-study packages based on the approval of other licensing boards.

A Certificate of Successful Completion will be issued upon successful completion of the program’s post-test and evaluation. Post-tests consist of multiple-choice and true/false questions. A passing score is 80%.

[+] [-] How do I find out which continuing education credits are available for one of your programs? How do I get the credit?

Each of our items has a full listing of the state and national boards which have approved it to offer credit. For online courses, there will be a link on the course sales page to this information which says either “Credit Details” or “Click here for credit information.” For any live in-person seminars, live webinars, or digital seminars the information can be found under the Credits tab on the seminar’s webpage.

If your profession is not listed in the brochure or online, please contact your board to determine your continuing education requirements and to check for reciprocal approval. Many boards will approve our seminars based on other board approvals.

A Certificate of Successful Completion will only be issued if you have complied with and completed all required procedures. Online trainings typically require you to complete a quiz and evaluation before a Certificate of Successful Completion is generated. For live in-person trainings we provide all attendees with written proof of attendance after a quiz and evaluation is completed, but you must attend the entire seminar to receive full credit. Availability of partial attendance credits and home study credit options depends on your profession and the requirements of your licensing board.

[+] [-] How do I get my CE certificate? Is there an additional fee?

For digital seminars, your payment for the program includes one free CE test. To complete the test and evaluation, please log into your distance-learning account on catalog.psychotherapynetworker.org and click the orange “Certificate” button under the program’s title. Tests are available to additional participants for an additional fee, and this fee varies by program. There is no deadline to complete the post-test and evaluation for digital seminars. However, please check the CE credits for your profession regarding CE expiration dates.

For online courses, your payment for the online course includes the post-test(s) and evaluation(s) for the program. The post-test(s) and evaluation(s) may be accessed by signing into your distance-learning account on catalog.psychotherapynetworker.org, clicking the green “Launch Online Course” button, and clicking the “CE Tests” or “CE Certificate” tab. After you successfully complete the post-test online (80% passing score) and evaluation, you will able to download or email your Certificate of Successful Completion immediately.

Please note that for some professions, CE credits do have expiration dates. This means that if your licensing board has a credit expiration date, you will need to complete the program before the credit expiration date. Please read the credit information for the program and/or check with your board to determine if a CE expiration date applies for your profession.

We’re sorry, but post-tests may not be purchased for additional participants for online courses.

[+] [-] Do CE credits expire on digital seminars and online courses?