I donโ€™t know why my parents are putting up such a fuss,โ€ says Jenny. At 15, she regularly breaks her curfew, flirts with drugs, and is getting close to being suspended from her Manhattan public school. Today, she and her parents are in my office discussing the latest issue: New Yearโ€™s Eve is coming up, and Jenny and her posse have plans.

โ€œSo what exactly are these plans?โ€ her mom, Mary Ann, wants to know.

Jenny shrugs. โ€œYou know, a party.โ€ Tall with straight, auburn hair, Jenny dresses casually in jeans, a black sweater, and a knitted scarf hanging loosely around her neck. Sheโ€™s down-to-earth, but is clearly in the cool crowd.

Mary Ann turns to me. โ€œWe canโ€™t seem to get a straight answer out of her,โ€ she says. โ€œWe need to know where sheโ€™s going, when, and with whom!โ€

Ever the good family therapist, I nudge them to talk about it with each other. โ€œGet Mom and Dad to trust you about this, Jenny,โ€ I say.

Mary Ann leans toward her daughter. โ€œWhat time is this party supposed to start?โ€

A typically gifted teen litigator and obfuscator, Jenny responds, โ€œNot so early, but it could be much later.โ€

At this, Jennyโ€™s dad, Craig, practically shoots out of his chair. โ€œLook, Jenny, weโ€™re not stupid,โ€ he says. โ€œJust tell us what time!โ€

โ€œAround midnight.โ€ Jenny shrugs.

The parentsโ€™ eyes meet. โ€œAnd when will it be over?โ€ asks Craig, struggling to keep his voice even.

โ€œIt wonโ€™t be bad, Dad. Maybe four in the morning.โ€ She flashes her most innocent smile. โ€œHey, guys, itโ€™s New Yearโ€™s Eve.โ€

Mary Ann ignores this. โ€œHow many kids will be there?

โ€œOh, more than usual, but not as much as weโ€™d like,โ€ Jenny replies. โ€œMaybe 300?โ€

Mary Ann and Craig look like two volcanoes about to erupt. โ€œAnd where, exactly, is this harmless party supposed to be?โ€ asks Mary Ann through gritted teeth.

Hitting new levels of obfuscation, Jenny says, โ€œYou know, between here and the bottom.โ€

โ€œThe bottom of what?โ€ shouts Mary Ann.

Craig whips his head toward me. โ€œWhat in the world is she talking about, Ron?โ€

Trying to set a therapeutic path amidst the confusion, I say, โ€œJenny, I think your parents would like you to be slightly clearer.โ€

Jenny asks, โ€œDo you mean the avenue, or do you want an address?โ€

โ€œThe address, the address!โ€ pleads Mary Ann.

โ€œSorry, guys. I really donโ€™t know,โ€ is Jennyโ€™s calm reply.

The four of us keep volleying back and forth, with me trying to push the parents to show more authority, as my family therapy training had taught me to do, while her parents keep sputtering questions until Jenny finally blurts, โ€œItโ€™s somewhere near Times Square.โ€

Mary Ann spits out, โ€œSo who is doing the supervision? Hookers?โ€

โ€œThatโ€™s lame, Mom,โ€ Jenny says with a pitying half-smile

โ€œThatโ€™s it,โ€ says Mary Ann. โ€œWeโ€™re calling up the other parents to find out more about this!โ€

For the first time, Jenny sits straight up. โ€œDonโ€™t you dare,โ€ she says, her voice suddenly steely. โ€œNone of the other parents know.โ€ She glares at each parent in turn. โ€œI told you all this, and now youโ€™re betraying me. If you do this, Iโ€™ll never confide in you again.โ€

Trying to disguise my disorientation behind a veneer of therapeutic aplomb, I say, โ€œLetโ€™s take a break for a few minutes. Iโ€™d like the three of you to go out into the waiting room, sit and breathe a little.โ€ As they file out of my office, I reflect that Iโ€™ve heard this same โ€œdialogueโ€ between parents and teens hundreds of times before, whether about New Yearโ€™s Eve or prom or another big night. Clearly, Mary Ann and Craig need to โ€œparent-upโ€ and tell Jenny whatโ€™s what.

But this time, I feel a clutching in my chest. I flash on a recent incident in our own family in which my wife and I sat dumbfounded as one of our teens nearly convinced us that riding a ramshackle bicycle without reflectors in the middle of the night in New York City, from party to party, โ€œwould be a lot safer than risking the subway or a cab.โ€ Only at the last moment did we come to our senses.

That memory sparks another one, of a 12-year-old client making a pitch to the effect that, according to the latest research, five hours a day of playing the violent video games Doom and Call of Duty would boost his brain development andโ€”get thisโ€”his empathy. โ€œMom, listen,โ€ he explained, โ€œI have to anticipate other peopleโ€™s moves, know what theyโ€™re feeling when I play these games online.โ€ He stated this with such conviction that I caught myself seriously considering whether we should let our own kids start playing video games in order to give them a leg up in the socially and academically fierce world they live in.

Reflecting on the ubiquity of parental waffling, I become more determined to help Mary Ann and Craig establish credible authority. I call them in, asking Jenny to sit in the waiting room for a few more minutes. As soon as I begin my pitch for them to hold the parental line, Mary Ann begins to cry. โ€œRon, donโ€™t even start with us,โ€ she says. โ€œWhat if she means it? What if sheโ€™ll never confide in me again?โ€

Craig joins in, โ€œJenny and I used to be close, but since she became a teenager Iโ€™ve felt awkward with her. I know she needs limits, but she hasnโ€™t spoken to me about anything that matters in years. Iโ€™ve been benched, and I canโ€™t stand it.โ€

In moments like these I feel the force of the culture flowing through me, shaping things in the consulting room at least as much as whatโ€™s going on clinically. On the one hand, of course these kids need limits. As happens every month, Iโ€™d recently heard about several teens and college kids whoโ€™d overdosed and been rushed to the emergency room; two of them had died. On the other hand, Iโ€™ve repeatedly witnessed the torture kids can suffer at the hands of their peer group when their parents step forward and โ€œrat them outโ€ about some planned hazardous activity. Some of these adolescents are ostracized for years, and sink into deep depression. Nearly every therapist knows a story of a vulnerable kid whoโ€™s so undone by the shunning that they end up hanging themselves in a closet or a bathroom, to be found by their horrified parents, siblings, or friends.

Even if an adolescent survives this, the parentโ€“child relationship can take a serious hit. Sometimes, a daughter or son never forgives a parent for breaching their confidence. Again and again, Iโ€™ve seen how estrangement from oneโ€™s own teen or young adult can be one of the most agonizing experiences a parent can endure. I donโ€™t want this family to rupture, yet I know that bad parental decisions can lead to horrific consequences. This is for real, and I feel paralyzed.

As Mary Ann and Craig stand up to leave at the end of the session, something takes hold of me and I say, โ€œHonestly, as I think about what my wife and I would do in your situation to keep our own kids safe, I donโ€™t know how weโ€™d handle it. I really donโ€™t know.โ€

During the next session, I learn that Mary Ann and Craig had come up with a rough-and-tumble, 21st-century solution to the New Yearโ€™s Eve conundrum. Theyโ€™d actually let 15-year-old Jenny go to the loft party, but with a twist: Mary Ann had, in fact, called up Betsy, the mother of Jennyโ€™s best friend, and had sworn her to secrecy. The three parents had hatched a plan in which Craig would accompany Jenny and her friend to the loft. He waited outside until their revised curfew of 1 a.m. When the girls emerged, he brought them to an after-party theyโ€™d organized with family, friends, and neighbors in their home.

A little wimpy maybe, but not bad, I thought. But just as I was about to launch into a lecture about the need to establish clearer family hierarchy, I remembered one of my own 21st-century solutionsโ€”a scenario my parents could never have imagined in a million years. Several times, my wife and I had actually gone with our son to indie rock concerts. There heโ€™d stood with his friends, shrieking in the mosh pit way up front, while we silently sat up in the balcony and tried not to cause too much embarrassment. There I was in my sunglasses and hoodie (which hid my industrial-strength earplugs), trying in vain to blend in with the crowd.

Now, as I listen to this familyโ€™s recap of New Yearโ€™s Eve, I realize something Iโ€™d seen building for yearsโ€”that a cultural sea change had taken place. The Millennial family lives in a new space, with parents struggling to find a balance between the need to exert authority and a profound desire for continuing attachment. Parents want safe limits for their teens and a seamlessly close, uncomplicated relationship with them. They want it all!

Regaining my curiosity, I ask Craig and Mary Ann, โ€œWhat led you to this, umm, unusual solution?โ€

โ€œStrangely,โ€ Mary Ann replies, โ€œit was when you admitted that you didnโ€™t know the answer, that you couldnโ€™t handle it any better with your kids. At that moment, you became a real person with us. And when you did that, we knew it was up to us to figure out our own way.โ€

My head spins. Not only has the culture changed, but these parents are telling me that in the therapy room, I need to do something different from what Iโ€™d been doing all these years. Iโ€™d prioritized clinical theory-making and skill-building, trying to translate my observations about child and family development into realistic strategies for parents. But this mother and father were telling me that they also needed my full, honest presence. Sometimes, they just needed me to be with them in their confusion and fear.

You never know where small changes will lead. Mary Annโ€™s leap of faith in calling Betsy led her to start a peer group for parents. Over time, and with my help, it grew into a community-wide partnership between home and school that aimed to create a container strong enough to hold kids more safely. I felt hopeful about this enterprise, glad Iโ€™d been able to support their effort.

But the moment Iโ€™ll always remember is a smaller one, which took place when Craig, Mary Ann, and Jenny met with me following the New Yearโ€™s Eve party. Right after the session, Craig took me aside and said, โ€œHonestly, I thought it was crazy, that whole plan. But on the way back from the loft party, Jenny opened up to me, telling me details about the party and how she felt about stuff.โ€ He fought back tears. โ€œIt was the first time I felt needed since she was 12 years old.โ€

When Craig said that, I felt a click of recognition. Both of us would do anything to keep our kids safe, and yet weโ€™re desperate to maintain their trust. We want the limits and the indie rock concert, the boundaries and the Times Square party. What a hard, messy privilege it is to raise children in the 21st century, and weโ€™re in it together, my parent-clients and I. The more I lead with this truth, the more I can be an effective therapist.


Return to the other stories in โ€œWhatโ€™s Your Most Memorable Therapeutic Moment?โ€

Ron Taffel

Ron Taffel, PhD, is Chair, Institute for Contemporary Psychotherapy in NYC, the author of eight books and over 100 articles on therapy and family life.