Six Steps for Winning Over New Clients
By Robert Taibbi - However we may resist the idea, we’re in the therapy business, and the reality is that our initial contact with clients represents the same challenge faced by salespeople seeking to turn shoppers into satisfied customers. Our job isn’t to make people buy things they don’t need, but to assess people’s needs and show them the match with what they have to offer.
Three Rules for Being More Energetic and Interactive in Sessions
By Robert Taibbi - I started improv several years ago. It showed me how to be freer and more creative, providing a unique way of approaching relationships that's generous rather than closed, organic rather than scripted. While the theory and skills of therapy form the foundation of clinical practice, we have little foundation for the creativity that good therapy demands. Doing improv made me wonder whether applying these rules might make me more creative in my work and personal life.
How to Create a Therapy Experience Your Clients Will Remember
By Robert Taibbi - In many ways, therapy resembles improv more than stand-up comedy, but that doesn’t mean that we can’t take a lesson from Louis C.K. and pay closer attention to not only what we say, but how we say it, ensuring that we, too, can maximize our impact, even if it’s on an audience of one.
Meeting Treatment Goals in Just Eight Sessions
By Robert Taibbi - We all know the essential tasks of the first session in any kind of therapy: building rapport and a sense of collaboration, assessing and diagnosing, and formulating and offering a preliminary treatment plan. The tasks in brief therapy aren't different, but they're done in less time--meaning that therapists need to get to work immediately, and there's little leeway for mistakes.