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Defiance vs. Compliance — Two Faces Of Reactance

John Norcross shows you how to work with both.


Knowing where to start with a client is key to forging a successful therapeutic alliance, says John Norcross, author of Psychotherapy Relationships That Work.

In this video clip, he gives us a clear and compassionate take on reactance—what it is, how it’s different from resistance, and how to work with its two extremely different presentations.

All that in less than 3 minutes! Click on the video below to watch:

This clip is taken from our Webcast Series–Tough Customers: Treating Clients with Challenging Issues. The series features Clifton Mitchell, Wendy Behary, Richard Schwartz, Janina Fisher, William Dohertyand John Norcross–clinical innovators who will help you master a variety of new approaches and methods to transform your work with your most challenging cases.

Learn more about this very limited time re-release.

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