A Five-Step Process for Dealing with Angry Clients
By Steven Stosny - Some therapists find themselves getting extremely reactive when clients lose their temper. Here's what you can do to better control your anger and anxiety in the presence of an angry client.
Exploring Why Clients Might Not Want to Change
Do you have a client who you can't seem to help, no matter what techniques you try? In this brief video, master clinician David Burns—one of the developers of CBT and an expert in treating depression and anxiety—explains why we shouldn't automatically assume that clients actually want to change the problems they initially present in treatment.
What to Do When Your Client Doesn't Want to Change
By David Burns - What if a client's resistance to change reveals something positive, beautiful, and even healthy about them—something that we’ve overlooked? If we can learn to put unconscious resistance front and center in our clinical work, we can lessen or even eliminate our clients’ resistance altogether.
A Comic-Turned-Therapist's Guide to Dealing with Unruly Clients
By Kirsten Lind Seal - Before I became a therapist, I spent 20 years as a professional performer, during which time I was a regular at standup comedy clubs. Many of the skills I learned as a performer have proven readily transferable to therapy, namely the skill of using humor to defuse tension, create alliance, and challenge what we often call resistance in difficult clients.
How to Respond When Clients Resist Your Advice
By Jay Lappin - As therapists, we need to be open to feedback, even criticism, as a means of deepening the therapeutic relationship. Establishing trust by moving beyond the reflex action of offering a solution and creating a context in which the possibility for transformation is greater than the pull of old patterns is hard work both for clients and for therapists.
Not Every Teachable Moment Has to Be a Successful One
By Cloe Madanes - The problem with a failure is that one doesn't really understand why one failed. If one did, it wouldn't have been a failure. But I'm not giving up on my toughest client, Bob. There's one strategy I still haven't used.
The Secret to Better Outcomes in Less Time
According to David Burns, MD, one of the originators of CBT and an expert in treating depression and anxiety, too often therapists ignore clients’ aversion to change. So he's developed a powerful approach to overcoming client resistance — once and for all. In our new online Master Class, Overcoming Resistance with Dr. David Burns: The Secret to Better Outcomes in Less Time, you can learn how David applies his evidence-based TEAM approach to motivate clients toward change and increase positive outcomes.
David Burns on the Paradox of Resistance
According to expert David Burns
, author of When Panic Attacks
, the biggest barrier to treating anxiety successfully is recognizing how clients covertly hold onto their symptoms, even when it causes them enormous distress. In this video
, David explains how he addresses outcome and process resistance in a way that quickly leads to meaningful and lasting change.
Can You Help a Client Want to Change?
In my several decades of practice, one skill that’s served me well in this field is my ability to leave work at the office. But every once in a while, I see clients whose situation intrigues, moves, or confounds me in a way that keeps them in my thoughts in between sessions.
Mistakes Therapists Should Avoid
It’s probably fair to say that most teens loathe the very idea of therapy. Yet, with confused and troubled adolescents needing our help more than ever, the gap between our grad school training and what works in real-life practice continues to widen.
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