When you do therapy in poor, underserved, inner-city communities, it’s important to be aware of the message your program communicates. For example, we never underestimate how important it is for people in the community to see our the environment at Northside Center for Child Development---a community-based agency in Harlem that’s provided outpatient mental health and educational services to children and families for 70 years---as a place that’s well cared for, inviting, and reflective of their culture. Regardless of training, the most important thing our therapists bring to the table is the strong belief that clients can get better, despite life circumstances.