Jay Efran On Working Effectively With Clients When They Cry
There are all kinds of tears—tears of joy, grief, empathy, stress, and relief—to name just a few.
Your important work, according to Jay Efran, is to understand what to do when a client cries and to recognize when the best thing to do is nothing.
To help you know how to respond to a client’s tears, Jay, professor of psychology, has developed a two-stage theory of tears. It’s built on an understanding of the physiology and psychobiology of tears, and on recognizing the connection between tears and parasympathetic recovery.
This is a real practice-changer!
This clip is taken from our popular Webcast Series–The Healing Power of Emotion: New Perspectives, New Approaches. The series features Susan Johnson, Joan Klagsbrun, Jay Efran, Rick Hanson, Ron Potter-Efron, and Diana Fosha–clinical innovators who will help you master a variety of new approaches and methods to transform your work with your most challenging cases. Learn more about this very limited time re-release.