Clifton Mitchell Pushes Into The Pain To Find The Client’s Emotionally Compelling Reason To Change
Don’t try to fix or make suggestions with a resistant client—that’s the recommendation of Clifton Mitchell who wrote the book on the subject, Effective Techniques for Dealing with Highly Resistant Clients.
According to Clifton, your goal is to disrupt the pattern of resistance, and the best way to start is by asking questions about the minutiae of your client’s life. Listen carefully and you’re likely to hear a flash of anger, a hint of self-disgust, or some equally charged spark of emotion. Follow that clue and you’re on the way to identifying the emotionally compelling reason for your resistant client to change.
Watch how Clifton lays out the process and let us know what you think:
Clifton Mitchell is a professor at East Tennessee State University, where he received the Teacher of the Year award in 2002. He’s the author of Effective Techniques for Dealing with Highly Resistant Clients.
Clifton joins Wendy Behary, Dick Schwartz, Janina Fisher, William Doherty, and John Norcross for the re-release of our popular streaming-video webcast series:
Treating Clients with Challenging Issues
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