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Can “Helping” Actually Hurt the Resistant Client?

Clifton Mitchell Pushes Into The Pain To Find The Client’s Emotionally Compelling Reason To Change

Don’t try to fix or make suggestions with a resistant client—that’s the recommendation of Clifton Mitchell who wrote the book on the subject, Effective Techniques for Dealing with Highly Resistant Clients.

According to Clifton, your goal is to disrupt the pattern of resistance, and the best way to start is by asking questions about the minutiae of your client’s life. Listen carefully and you’re likely to hear a flash of anger, a hint of self-disgust, or some equally charged spark of emotion. Follow that clue and you’re on the way to identifying the emotionally compelling reason for your resistant client to change.

Watch how Clifton lays out the process and let us know what you think:

Clifton Mitchell is a professor at East Tennessee State University, where he received the Teacher of the Year award in 2002. He’s the author of Effective Techniques for Dealing with Highly Resistant Clients.

Clifton joins Wendy Behary, Dick Schwartz, Janina Fisher, William Doherty, and John Norcross for the re-release of our popular streaming-video webcast series:

Tough Customers:
Treating Clients with Challenging Issues
Watch All 6 Sessions When It’s
Best For You–On Demand, Any Time, Anywhere
Available for Purchase Until Midnight, March 4th
Click here for full course details.

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2 Responses to Can “Helping” Actually Hurt the Resistant Client?

  1. neil mulholland, ph.d. says:

    Thanks Clifton for this slice. It’s given me some ideas to add with a new resistant suicide contemplator.

  2. Thanks for sharing your ideas. I find this post really helpful.

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