Find Out What Really Works from Expert Clifton Mitchell
Start by asking questions.
It’s the most effective way to disrupt the pattern of resistance that keeps your client stuck according to Clifton Mitchell who wrote the book on the subject, Effective Techniques for Dealing with Highly Resistant Clients.
Ask about the minutiae of your client’s life. Explore the client’s pain. Listen carefully and you’re likely to hear a flash of anger, a hint of self-disgust, or some equally charged spark of emotion. Follow that clue and you’re on the way to identifying the emotionally compelling reason for your client’s resistance to change.
Watch how Clifton lays out the process and let us know what you think:
This clip is taken from our Webcast Series Tough Customers: Treating Clients with Challenging Issues. The series features Clifton Mitchell, Wendy Behary, Richard Schwartz, Janina Fisher, William Doherty, and John Norcross—clinical innovators who will help you master a variety of new approaches and methods to transform your work with your most challenging cases. Learn more about this very limited time re-release.