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Tough Customers: Is It Them or Us?
By Rich Simon As therapists, many of us practice in two different worlds. In the first, we see polite, well-behaved, articulate clients with solid values. They engage fully in therapy, talk cogently about their problems, listen attentively to our responses, make reasonably good-faith efforts to follow our suggestions, and sooner or later get better. No wonder we genuinely like these people! Join Us
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MQ Nov/Dec 2007
Featured Articles
Supershrinks
By Scott Miller, Mark Hubble, and Barry Duncan
Why do some therapists clearly stand out above the rest, consistently getting far better results than most of their colleagues? According to the research, it isn't training, experience, theory, personality style, or even raw talent that makes the difference.
How Being Bad Can Make You Better
By Barry Duncan, Scott Miller, and Mark Hubble
Regularly using a few simple feedback measures—plus paying close attention to your failures—can make you a better therapist
But Will It Help "Those" Clients?
By Cynthia Maeschalck and Rob Axsen
Once skeptical about the value of regularly seeking client feedback, therapists at a public agency become true believers.
The Accidental Therapist
By Mary Sykes Wylie
Although he influenced a generation of therapists with his strategic methods, Jay Haley was always more at home as an observer of behavior than as an intervener.
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