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Overview of Community Benefits

To access the community page, go to www.psychotherapynetworker.org and click the “Community” heading. You can update your profile and/or picture with relevant information, and then search our database to find and connect with other therapists in your area. Video coming soon for a more in-depth explanation of the community experience. 
 

Video Guide of the Community 

 

How do I access a purchase on a phone or tablet? 

Purchases are accessible on phones and tablets. Sometimes, it is hard to “hover” on a phone or tablet. So, we recommend finding the course materials page on your computer, copying the URL and e-mailing it to yourself. Then, log into Psychotherapy Networker on your phone/tablet, and click on the link.
 
You can also e-mail support@psychotherapynetworker.org to receive a direct link to the course materials page. 
 

Updating your browser

In order to have the best browsing experience with our website, it is a good idea to have the latest version of your browser. Please click on the links below to update your browser. 
 
 

Having trouble accessing our website 

If you are having trouble clicking on e-mail links, if you receive a “too many redirects” error, or if you are just having trouble accessing our website in general, we recommend clearing your cache and deleting cookies. Below are instructions for clearing your cache and deleting cookies for common internet browsers.
 
Clearing the Cache
 
Every web browser stores a cache of the websites you visit, so the browser doesn’t have to retrieve the information all over again each time you access the site. This can mean that more recent changes to the website won’t display on your screen because the browser is recalling how the page looked before, rather than retrieving the most current information from the site. For these reasons, we recommend that you clear your cache if you are having trouble viewing our website.
 
Deleting Cookies
 
Cookies are small text files placed on your hard drive that recognize repeat visitors, facilitate ongoing access to some sites, and allow sites to understand how and when pages are visited and by how many people. You may have corrupted cookies stored on your computer, which can prevent you from accessing some websites. If you are experiencing problems with pages loading or are receiving 404 errors, we recommend that you delete cookies on your computer.
 
FIREFOX:
 
Clearing the Cache
  1. At the top of the Firefox menu, click the “Firefox” menu and select preferences.
  2. Select the “Advanced” panel.
  3. Click on the “Network” tab. 
  4. In the Cached Web Content session, click “Clear Now.”
Deleting Cookies
  1. At the top of the Firefox menu, click the “Firefox” menu and select preferences.
  2. Select the “Privacy” panel.
  3. Click “Show Cookies.”
  4. Search psychotherapynetworker.org and and select all cookies by pressing “Shift” + “End.” 
  5. Click “Remove cookie.” 
INTERNET EXPLORER: 
 
Clearing the Cache and Deleting Cookies
  1. On the right side of the window, click on the gear icon or the “Tools” menu.  
  2. Click “Safety,” and then “Delete Browsing History.”
  3. In the window that appear, uncheck all options except the ones labeled Temporary Internet Files and website files and Passwords. 
  4. Click “Delete.”
NOTE: this will erase ALL cookies 
 
SAFARI:
 
Clearing the Cache
  1. At the top of the Safari menu, click the “Safari” menu and select “Empty Cache.”
  2. Click “Empty.” 
Deleting Cookies
  1. At the top of the Safari menu, click the “Safari” menu and select “Preferences.”
  2. Select the “Security” icon. 
  3. Click “Show cookies.” 
  4. Search psychotherapynetworker.org and select all cookies. 
  5. Click “Delete.”
 CHROME:
 
Clearing the Cache and Deleting Cookies
  1. 1. On the right side of the window, click on the 3 parallel lines icon, called the Chrome menu. 
  2. 2. Select “Tools” or “More Tools” and click “Clear Browsing Data.” 
  3. 3. In the Menu that appears, make sure the time option is “Until the end of time.” 
  4. 4. Check “Clear browsing history,” “Clear download history,” “Delete cookies and other site data,” and “Empty the cache.” 
  5. 5. Click “Clear browsing data.”
NOTE: this will clear ALL browsing data
 

E-mail us 

We have tried to answer all commonly-asked questions and provide information about all Psychotherapy Networker offerings. If you still have questions, please e-mail us at support@psychotherapynetworker.org and include the following information.
  • computer type, web browser type and version, and how you connect to the internet (dial-up, cable, etc.) 
  • purchase information, if application (course number and name, date purchased)
  • brief description of your concern 
We answer all e-mail support within 24 hours if received between Monday 10 AM EST and Friday 12 PM EST, holidays excluded. 
 
 

What is the difference between the Daily and an online account?  

The Daily is a free e-newsletter of clinical perspectives, helpful techniques, and creative approaches to improve your practice. The Daily is a separate site, and can be accessed by going to www.psychotherapynetworker.org and clicking on the "Daily" heading at the top of the page.  The Daily is an educational resource for the community, while online accounts allow people to learn online. With two different systems, it is possible to have two different log-ins. E-mail support@psychotherapynetworker.org if you would like to integrate and have the same log-in for each system. 
 

What are free reports? 

Free reports are downloadable blogs generated from past Daily e-newsletters. You can browse all free reports here.  
 

How do I sign up for the Daily? 

To sign up for the Daily, please click here. You can select to receive the Daily every day, a week in review only on Friday, or the spotlight just for special events.  
 

How do I log into the Daily? 

  1. Go to www.psychotherapynetworker.org and click on the “Daily” heading at the top of the screen. 
  2. On the right-hand side of the screen there is a gray box called “MY DAILY LOGIN.” Enter your username and password and click “Login.”
     

How do I change my e-mail preferences and/or update my password? 

To adjust the e-mails that you receive, log in and click “My Daily” at the top of the screen. Under “New Password,” you can enter a new password. Under “Email Newsletters,” you can edit the types of e-mails that you wish to receive. Click “Update Profile” to save your edits. The "Psychotherapy Networker Daily" option is a daily e-mail with new blogs. The "Psychotherapy Networker Week in Review" is a Friday e-mail summarizing the week's posts. The "Psychotherapy Networker Spotlight" is e-mails for special occasions and events.
 

How do I subscribe or renew my subscription?

Your magazine subscription is separate from an online account. To subscribe to the magazine, please go to www.psychotherapynetworker.org, hover your mouse over the “Magazine” heading and click “Subscribe Now.” To renew your subscription, hover your mouse over the “Magazine” heading and click “Renew Now.”
 
If you have any questions about your magazine subscription, please e-mail our subscription department at networker@pubservice.com. 
 

Reading the magazine online

Currently, the current issue and recent issues of the magazine are available online for anyone to access. Eventually, we will be locking down these issues and creating an online magazine subscription. For now, you can read these issues by going to www.psychotherapynetworker.org, hovering your mouse over the “Magazine” heading, and clicking on either “Current Issue” or “Recent Issues.” 
 

Magazine Archives 

As part of your magazine subscription you have access to past magazine articles, going back to 1992. 
  1. To access the archives, please go to www.psychotherapynetworker.org, hover your mouse over the “Magazine” heading and click on “Archives.” 
  2. Click “Networker Subscriber.”
  3. Enter your last name, e-mail address, and subscriber code. 
     

Mailing in Magazine Quizzes 

You can mail in magazine quizzes going back as far as 2000. Send your quiz and payment to 
 
Networker CE Quiz

PO Box 1477

Washington Grove, MD 20880-1477
 
or fax with credit card information to 301-977-4818. 
 

Taking a Magazine Quiz Online 

You can also take magazine quizzes online. First you must have an online account. Please log in, hover your mouse over the “Learning CEs” heading, and click on “Magazine Quizzes" to purchase a quiz online. To access the quiz online you have purchased it, go to www.psychotherapynetworker.org and log in. Hover your mouse over the "My Purchases" heading and go down to "Magazine Quizzes." To the right, click on the issue that you wish to take the quiz for. 
 
For help printing out your certificate, click here
 

How Do I Purchase CE Courses Or Quizzes?

There are different types of Learning CE courses and quizzes on our website. Visit the CE Courses/CE Credits section of our Help FAQ to decide which course is best for you. 
  1. You must be logged in to make purhcases.  There are 3 ways you can login:
    1. Using this link
    2. Clicking on the My Networker Login link in the upper-left corner
    3. Use the MY NETWORKER LOGIN module, found at the top of the right sidebar.
  2. Accessing product description pages
    1. To purchase a webcast, hover your mouse over Webcasts in the menu bar and click on a series title.
    2. To purchase any other type of course or quiz, hover your mouse over Learning CEs in the menu bar and click on a type of product that you wish to purchase.
  3. To add a product to your shopping cart, click on a red purchase button. You may continue shopping to add more items to your cart. When you are finished shopping, hover your cursor over My Purchases in the menu bar and click Your Shopping Cart.
  4. If your order is correct, click CHECKOUT. If not, you can remove items by clicking the red X button in the Quantity/Update column, or change the quantity of an item by typing the number you would like to order in the provided field and clicking the blue up/down arrow button. 
  5. If you have a coupon code, you can enter it at this step and click Submit.
  6. Once you click CHECKOUT, you will be prompted to enter your billing and shipping information, even if the course you are purchasing does not ship any materials. If you are a returning customer, this information may already be saved to your account. Click Next.
  7. Enter your payment information. Click Next.
  8. You will receive an e-mail confirmation with instructions on accessing your purchases. If you do not receive this message within 10 minutes, check your Spam or Junk folder and check your filter settings. To prevent confirmation e-mails from going to your Spam or Junk folder add feedback@psychotherapynetwork.org to your e-mail address book. Keep this e-mail in case you have any trouble accessing your purchased item. 
 

How Do I Change My Billing/Shipping Information?  

Once you enter your billing/shipping information, it is saved in our system to simplify the purchasing process. If you need to change your billing or shipping information:
  1. Log in.
  2. Hover your cursor over My Purchases in the menu bar and click on Your Account.
  3. Click on Account Information to update your billing address. 
  4. By default, your billing address is also your shipping address. If you would like to add a new shipping address, click on Shipping Information.
Remember, all CE course materials and quizzes are available online.
 

Is This Site Secure For Making Purchases? 

Yes, all purchases made through our website are secure. All transactions are processed with Authorize.net. It is important to us that you feel completely secure when shopping online with Psychotherapy Networker. We use a technology called Secure Sockets Layer (SSL), and digital certificate technology, which encrypts your sensitive information, protects its integrity, and allows it to be properly identified in Internet-based transactions. We do not store your credit card information, and your personal/billing information is protected by your personal registration password. 
 

What Is Your Refund/Cancellation Policy?

If you are not satisfied with your purchase, please send an e-mail explaining your concern and request to support@psychotherapynetworker.org within 30 days. We are happy to work with you to make sure you are fully satisfied. 
 

How Do I Access My Purchased Materials? 

All course materials are available online. You must be logged in to see your purchased items.

Hover your mouse over (do not click) the "My Purchases" heading from the top menu.
Hover your mouse over the type of course or quiz purchased.

 

 

You'll see your purchased items to the right. Click on the purchase you wish to access.

Sometimes, the titles are out of the viewing screen for users. In this case, press the right arrow button while your mouse is hovered over the course type to move your view to the right. This should allow you to see your list of purchased courses in that category.

Unless otherwise advertised, you will have access to your course materials page and quiz for a full year from the purchase date.
 

How Do I Download Audio From Audio Course or Webcast To My Computer?

  1. Follow the instructions above to access the course materials page. 
  2. Right-click on the Download Audio link below each session. If you are using a Mac, hold down the “Ctrl” key and click on the link. 
  3. A small menu will appear: select “Save target/link as…”
  4. Save the file to your computer. 

     

All About Webcasts 

Webcasts bring you provocative conversations with psychotherapy’s leading innovators that explore ways to enhance your therapeutic effectiveness. These interviews cover the full range of clinical practice and offer an engaging way to earn CE credits. 
 
There are two options for purchasing the webcast, with or without CE credits. Once you have purchased the webcast, you will have access to the course materials whenever you want, for a full year from your purchase date. Course materials include video, audio, comment boards, transcripts, and bonus reading materials. Videos are only available online, but the audio and transcripts you can download to your own computer to keep forever. For instructions on downloading the audio, please see above
 

What are Free Rebroadcasts? 

Select new webcasts have the option of free rebroadcasts. Each week, the video of the sesssion is available for 24 hours for free rebroadcast registrants to watch online. 
 

How Do I Register For Free Rebroadcasts? 

  1. Go to the course description page for that webcast, hover your cursor over Webcasts in the menu bar, and click on the series title.
  2. If the series has free rebroadcasts, there will be a link on this page to register. Registration is only open for the first 10 days that the webinar is sold for.  
  3. Click on that link, add the item to your shopping cart, and check out. If you have never purchased something from our website you will be prompted to enter your shipping/billing information, even though registration is free.
  4. After you finish checking out, you will receive a confirmation e-mail, and an e-mail with instructions on how to access the free rebroadcasts each week.  It is important that you keep this email, as it contains the link you will need to access the free rebroadcast sessions.
     

How Do I Access Free Rebroadcasts? 

  1. After you register for the free rebroadcasts, you will receive an e-mail with instructions. This is the ONLY e-mail you will receive; you will not receive a new one each week. 
  2. Each week at the time of live airing, click on the link in that confirmation e-mail, and you will be taken to a page with the video. You can watch this video whenever you want within the 24-hour window. After the 24-hour window is up, you will not have access to the video for that session. 
 

How do I know which type of CE course is best for me? 

We offer a wide variety of courses, so there’s sure to be something to meet your needs and interests. 
  • Quick CEs are an easy way to earn 2 or 3 CE credits through an MP3 or reading-based course. 
  • Magazine Quizzes let you get 2 CE credits just for reading an issue of our magazine.
  • Audio Courses are high-quality audio recordings of lectures by psychotherapy experts, offered with the option of just audio or audio plus CE quiz bundles. 
  • Reading Courses include a compilation of award-winning articles from our magazine plus a CE quiz.
  • Webcasts are live-streaming conversations with psychotherapy experts and Rich Simon, editor of Psychotherapy Networker. 
  • Specials are discounted courses offered throughout the year, often of popular webcasts.
     

How long will I have access to my CE course and quiz online? 

Unless otherwise advertised, all online courses are available for a full year from the purchase date. 
 

How do I get CE credits? 

CE credit is awarded upon successful completion of the CE quiz. Candidates must answer at least 80% of quiz questions correctly in order to receive credit. If you pass the quiz, a CE certificate will appear on your screen. You can print out your CE certificate directly from our website. In addition, a copy of your certificate is e-mailed to you. If you cannot find the e-mail, check your spam/junk folder.
 

How do I print my CE certificate online?

After you pass the quiz you will be able to print out your CE certificate directly from our website. In addition, a copy of your CE certificate will be e-mailed to you. To print out your CE certificate from our website again, follow the steps below. If you are having trouble printing out your certificate, e-mail us at support@psychotherapynetworker.org and we can e-mail you a PDF of your certificate. 
  1. Log in to Psychotherapy Networker, and click on the “My Purchases” heading.
  2. Click “Edit Profile” in the gray “MY NETWORKER LOGIN” box on the right-hand side of the screen. 
  3. Click on the quiz results tab. Scroll down and find the list of quizzes that you’ve taken. 
  4. Click “View” in the “Details” column, and then click “Print.” 
     

Will my organization approve the Networker’s CE credits?

Psychotherapy Networker’s CE credits are recognized by a number of accredited institutions. Click here to view a complete list of organizations. 
 

Can I print my quiz to review the questions before taking it online?

Yes, just log into the website and access the course materials page under the “My Purchases” heading. On the course materials page, click on the “View/print” link.
 
For more information on accessing your course materials page, click here
 

Can I save my progress while taking the quiz? 

Yes, you can answer some questions, click “Save and exit,” and come back to the quiz at a later time. When you “Skip” a question, it will reappear at the end of the quiz. To submit your quiz for grading at the end, click "Save."
 
If you having trouble accessing your quiz try logging out of your account, logging back in, and then accessing the quiz. 
 

Sharing CE courses

We invite you to share CE course materials with your coworkers and peers. Everyone that wants CE credits needs to purchase the quiz through their own separate accounts. Or, you can purchase all the quizzes through one account and then e-mail support@psychotherapynetworker.org with the accounts that need access to the quiz.
 
Our policy regarding CE courses and instructional use is that teachers can purchase courses for classroom instruction on a single semester only basis. E-mail us at support@psychotherapynetworker.org if you would like a letter with this permission. 
 

What does is mean to become an online registered member? 



Membership is a free way to connect with the Psychotherapy Networker Community and get involved learning and sharing with other therapists. Members have access to our Member Connection and Message Center features. They stay up to date with the latest news at the Networker through our e-blasts, and get access to our wide variety of CE course offerings. 
 

How do I sign up? 



  1. From the Psychotherapy Networker homepage, click on “My Networker Login" at the top of the screen.
  2. Click on the “Register Now” button on the right side of the screen. 
  3. Fill in the required fields, indicated by a yellow exclamation point. Be sure to enter the letters or numbers that appear in the box at the top of the page in the field marked “Security Code.” 
  4. Once you have completed all necessary fields, click “Register” at the bottom of the page. 
  5. You should receive an e-mail confirmation of your registration soon afterwards. Click on the confirmation link to complete your registration. If you do not receive it within 10 minutes, look in the Spam or Junk folder of your mailbox and check your filter settings for automated e-mails. 
     

How do I log in once I’ve registered? 

If this is your first time logging into the site, you will need to register. See above for instructions on how to do this. If you are returning to the site, 
  1. Click on “My Networker Login” at the top of the screen of the Psychotherapy Networker homepage. 
  2. Enter your username and password into the appropriate fields and click “Login.” 
     

What do I do if I forget my username or password? 

  1. From the Psychotherapy Networker homepage, click “My Networker Login” at the top of the screen. 
  2. Scroll down below the fields for entering your username and password, and click on either “Forgot Your Password?” or “Forgot Your Username?”
  3. Enter your e-mail address, and click “Submit.” You will receive an e-mail containing your username or instructions on resetting your password. If you do not receive this message within 10 minutes, look in the Spam or Junk folder of your mailbox and check your filter settings for automated e-mails. If you do not receive an e-mail at all, then there is no online account in our system under that e-mail address.
     

How do I change my interests?

  1. Log into Psychotherapy Networker, and click on the “My Purchases” heading.
  2. Click “Edit Profile” in the gray “MY NETWORKER LOGIN” box on the right-hand side of the screen. 
  3. Hover your mouse over the green “Edit” button and click on “Edit Your Profile.” 
  4. Click on the “Contact Info” tab. Edit your preferences, and then save your changes by clicking on the “Update” button at the bottom of the form. 
     

What is your privacy policy?

We collect personal information that you voluntarily provide when you register as a user of our website. This information includes your e-mail address and the password you create when you register. You must register to make and access purchases and to take advantage of promotions or special website features. Your information is secure and will be only used to give you access to our online community. We may also ask you to confirm personal information when you contact our Customer Service in order to protect your confidentiality. 

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Is The Game Changing?

The Rise of Therapeutic Coaching


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2 CE Credits • Only $25!

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The Craft of Conversation

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