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Treating the Mixed-Agenda Couple

Bill Doherty On An Approach For Unaligned Relationships

Tough Customers: Is It Them or Us?

Tough CustomersBy Rich Simon As therapists, many of us practice in two different worlds. In the first, we see polite, well-behaved, articulate clients with solid values. They engage fully in therapy, talk cogently about their problems, listen attentively to our responses, make reasonably good-faith efforts to follow our suggestions, and sooner or later get better. No wonder we genuinely like these people!

Does This Kid Need Medication? with Ron Taffel

Meds: Myths and Realities: NP0035 – Session 3

Do you feel like you could be a more effective therapist with your younger clients? Do you find it hard to determine when interventions--psychological and pharmacological--might be needed? Join Ron Taffel and learn to identify key diagnostic signs that indicate medications could be helpful when dealing with depression, anxiety, AD/HD, and affective disorders. After the session, please let us know what you think. If you ever have any technical questions or issues, please feel free to email support@psychotherapynetworker.org.

You Don’t Have To Choose

Casey Truffo On Doing The Work You Love And Making It Pay

In Consultation

Peer Supervision Groups that Work

By Eleanor Counselman

Three steps that make a difference

Q: I’d like to organize a peer supervision group, but I’ve heard their failure rate is high. What do you recommend? A: Peer supervision groups provide a welcome respite from the isolation of private practice and an informal, nonevaluative setting after years of formal supervision, particularly for young therapists. They offer valuable guidance on difficult cases and tough ethical dilemmas to therapists at any level of experience. And they’re free! However, as you note, many of them fail. In my experience, careful attention to the initial contract and the ongoing group process can make a huge difference in helping them sustain their membership and thrive. Though they’re often called peer supervision groups, it would be more accurate to call them peer consultation groups. Members don’t have direct supervisory responsibility for one another’s cases: they simply offer suggestions, which members can accept or reject. They typically have four to six members who have approximately the same level of professional experience or share a specific area of interest. Members meet on a regular, usually biweekly, basis. Group consultation, with or without a leader, offers advantages over individual consultation. It includes the possibility of multiple perspectives on the same problem and the reduction of clinicians’ shame about confusions and mistakes as they share similar stories about their struggles with difficult cases. Another benefit is peer interaction, which develops one’s professional sense of self. The hall-of-mirrors effect—seeing yourself as others see you—which is so potent in therapy groups, is a major component of the supervision group experience. Nevertheless, despite the many benefits, it’s challenging to start and maintain a consultation group, particularly if it’s a leaderless one. They can fail to thrive or suffer from “task drift,” moving them away from discussing clinical material and into a form of therapy. It can be difficult to integrate new members and maintain clarity about the group’s own process. Presenting cases in supervision in any format poses obvious risks to one’s self-esteem, and group dynamics add additional risks: issues of power, competition, exposure, and shame can lead members to drop out. It’s especially challenging to manage group dynamics in leaderless groups, as it’s usually the leader’s role to remain aware of what’s happening within the group, and without a leader in charge, shame or fear of being judged may silence members. The most successful leaderless groups seem to be those in which the group members find a balance between a focus on cognitive and emotional issues—talking about cases and about the feelings that arise when seeing clients—while consciously managing the functions that a designated leader would serve. These include protecting the group contract, setting and maintaining appropriate norms, and handling gatekeeping matters, such as bringing in new members. A crucial component of maintaining an atmosphere of group safety is regular, dependable member attendance. Without this, a group will never feel like a place to take risks. Members need to be willing to bring up concerns about irregular attendance because, just as in a therapy group, member lateness and absences can indicate issues that need exploring. Chronic irregular attendance can be demoralizing and cause a group to fail. When it comes to group safety and cohesion, Woody Allen was right: 90 percent of supervision group success is about showing up. A significant issue in any supervision group is shame and the reluctance to expose oneself. To make supervision groups feel safer, therapist David Altfeld developed a model of group consultation in which all group members simply share their emotional reactions and associations to a situation being discussed, instead of one person presenting a specific case issue and everyone else giving advice as resident “experts.” This procedure levels the playing field by not allowing members to compete for the best case analysis. It leaves room for highlighting emotional issues, countertransference reactions, and parallel process. Making everyone vulnerable in this manner avoids opportunities for excessive criticism (or its counterpart, excessive niceness) and encourages emotional sharing. Another group consultation model, developed by Irish therapist Bobby Moore, focuses only on minimal case information, such as a patient’s age, length of time in therapy, and perhaps a little demographic information. Then the presenter talks about his or her thoughts, fantasies, feelings, and associations about the patient and the therapy. Group members then share their associations. Following that, the initial presenter is invited to share any further associations. Only at this point does the presenter give the facts of the case and the clinical dilemma. Finally, the group thinks together about what’s been discussed and what it indicates about the case. For those interested in the power of the collective unconscious, this is a fascinating process to experience. To succeed, a consultation group must feel safe and useful to its members. Here are a few simple principles to follow: Clarify the group structure. The group needs to agree on the frequency and length of meetings, which is best accomplished with a predictable schedule. The group needs to agree on its task and focus: is this group for any clinical issue or just for couples, or trauma, or group therapy? How much time will the group spend on “schmoozing,” and will there be one or more than one case presented each time? What will be the presentation format? While most groups use verbal presentation, some groups are now using videoclips—which makes the discussion much livelier. Agree on membership issues. How many members will the group have, and how will new members be integrated? Once a group has formed, I believe that decisions about adding more members should be a group decision. While it may be tempting to accept a request from someone who wants to join the group, a total of six members seems to be the maximum number for each member to have enough opportunities for presentations. Attend to the group process and dynamics. While groups should build in a “schmooze” or “check-in” time, there needs to be an agreed-upon limit to the socializing, so that the group doesn’t become a therapy group or a coffee klatch. Without a leader, the members themselves must monitor the group’s procedures and raise any important issues. Some groups do this ad hoc; others schedule a regular review meeting to evaluate how things are going. Leaderless peer supervision groups can help clinicians at any stage further clinical learning and combat professional isolation. They’re likeliest to succeed when the group members have a clear working agreement, maintain regular attendance, and create an environment in which both emotional and cognitive learning occurs. Eleanor Counselman, Ed.D., is a past president of the Northeastern Society for Group Psychotherapy and an assistant professor of psychiatry at Harvard Medical School. She’s published numerous articles on psychotherapy and has a private practice in Belmont, Massachusetts.
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New Perspectives on Ethics, Session 5, Steven Frankel: Comment Board

 

steve_frankelThank you for attending the final session of New Perspectives on Practice: Ethical Standards of the 21st Century. We hope you’ll come away from this course with a better understanding of how to handle ethical dilemmas in our practices, particularly ones created by new technologies.

Today’s session with Steven Frankel will delve into how to avoid the most common ethical pitfalls and how to handle the most common ethical—and legal—situations. He’ll discuss role conflicts and deviations, boundary crossings and violations, and the three axioms of ethical responsibility.

What do you think was most relevant to you about today’s session, and about the whole course? Please comment below about what was most important, applicable, and interesting.

Thank you all for your participation and comments.


02.14.2011   Posted In: P002 New Perspectives: Ethical Standards for the 21st Century Practitioner   By Rich Simon
13
Comments
     

    • Not available avatar 02.15.2011 07:25
      Great class. Made taking an ethics requirement not only pain-free but interesting, pertinent, and fun. Thanks
      Reply
    • 0 avatar Merrilee Gibson 02.15.2011 07:27
      While all sessions were valuable and provided welcome and useful information, this was possibly the very best, for the range and conciseness of the information provided. I have attended a number of Dr. Frankel's workshops,snd he never disappoints. I especially appreciate his targeting of areas and prioritizing them. It seems there is so much to be mindful of as a therapist, it is especially helpful (for me at least) to have such practical and down-to-earth comments. I look forward to reviewing information on slides; I am glad to have them available as reference. In summary, thank you very much.
      Merrilee, San Mateo
      Reply
    • 0 avatar Diana Sillence 02.15.2011 07:28
      This presentation was extremely reality-based due to Dr. Frankel's experience in the field and also now, his knowledge of law. Since we all self-disclose to some degree, I appreciate the guideline of "how many pages" would there be. While I drink socially, I see a greater importance on not getting a DUI; I did not know that the board would get a record of that (very good to know). In addition to those guidelines, it was good to hear what I'm doing right in the field. Re-emphasizing the importance of good record-keeping and honoring different cultures in respect to hugs and when hugs are appropriate. All the data statistics was an eye opener for awareness. Thanks, too, for your great power-point presentation. Excellent.
      Diana Sillence, LMHC, Lutz, FL
      Reply
    • 0 avatar chitra subrahmanian 02.15.2011 07:28
      Very enjoyable and extremely pertinent. Wish it were a bit longer to incorporate more material.
      Reply
    • 0 avatar Dale Pavich 02.15.2011 07:49
      A great choice for the "anchor webinar" of the series. Nicely organized, pithy presentation. I would have liked to see the Menninger assessment mentioned, but perhaps there are legal obstacles to the disclosure of that as well? A special thanks to Rich Simon, and each of the presentors in this series for creating such an enlightening and relevant forum assistting those of us engaged in psychotherapy professions. I agree, we clinicians are not adequately prepared and informed so as to effectively engage in the kinds of challenging client issues we frequently find ourselves engaged in.
      Reply
    • 0 avatar Kathleen Barry 02.15.2011 08:50
      I think that this was a really good session, however 2 problems for me. 1) I felt that Dr Frankle spent too much time early on so that he had to skip too rapidly (for me) over a number of slides along the way.
      2) I continue to have tech problems and haven't been able to access the Networker via Safari neither it's home page nor the ethics course web link. Finally got it via firefox.
      Reply
    • 0 avatar Susan Noble 02.16.2011 11:07
      Dr. Frankle was attention-getting in his manner of presenting the information that we all are suppose to know and carry out. He brought home to me just how vast the ethics spectrum is and how much "gray area" can be manipulated to be "black or white". How scary is that!! I have come away from these presentations with heightened awareness of how things are changing; how social networking can affect us professionally; how much information I have assumed was "confidential" can be disclosed without my knowledge; and, much , much more!! I also think the information necessary for ethical compliance is endless...therefore, I am looking at my "judgment calls" more closely with this new information, committing to consult more in the future. Thanks for the information on physical touch and presenting the issue in the initial session as part of the policies and procedures statement. I agree that conversations of understanding and clarification before the situation arises defines safe boundaries for both therapist and client.
      What a wonderful way to get my CEUs!! All of the speakers were TOPS!!
      Thank you all,

      Susan, New Orleans
      Reply
    • Not available avatar 02.18.2011 08:52
      The process and the technology has improved. Good info. Easy access. Almost no over-talking.
      Thanks
      Reply
    • 0 avatar Cheryl Schultz 02.18.2011 12:07
      This is the first webinar I have taken. I thought that it was well organized and informative at every level. These classes inspired me to stay in touch with my own work with my clients and be ever thoughtful about how I do what I do. I look forward to more of these classes in the future.
      Cheryl, Chicago
      Reply
    • Not available avatar 02.19.2011 02:32
      Good choice in topics,in presenters,and great further resources from presenters with their websites. Appreciated especially their personal examples "where the rubber meets the road" to flesh out what is meant by the various points. Thank you for your persistence in fixing the technical side.An improvement idea might be that anaudience/class participant could present a case related to the topic and have the Presenter him/herself respond. However, confidentiality and permanence of internet might prevent this.
      Sandra,Idaho
      Reply
    • 0 avatar jody jessup 02.19.2011 12:30
      Fantastic presentation. Ordering the recommended book now. I could have listened to hours more. I very much enjoyed this webinar and put in my vote for many more. Would have loved to hear more about sliding scale fees but the book should cover that.
      Jody, Baileys Harbor
      Reply
    • 0 avatar Harry Zeit 02.21.2011 09:36
      I was able to watch three of the five ethics webinars, including the first two and this one. There were some glitches accessing links to each webinar, but I am so pleased that I persevered and did really enjoy all three talks.
      One thing I will take home is that I belong to a strange group in Canada, called "GP Psychotherapists" a group of around 400 physicians in the country who are practising psychotherapy ... and who do not - on the whole - practice peer supervision and consultation. I will let them know that this is a little too much indulgence in the old physicians' sense of hubris.
      I really enjoyed the flow of Steven's talk, and I'm excited to go on the website and see more of him.
      Thank you Rich Simon and Psychotherapy Networker.
      Cheers, Harry Zeit MD, Toronto.
      Reply
    • Not available avatar 02.22.2011 05:25
      After the last seminar presenter, Dr.Frankel, I still wonder if clinicians should have releases signed by clients for the consultation participants.
      Reply
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