Peer Supervision Groups that Work
By Eleanor Counselman
Three steps that make a difference
Q: I’d like to organize a peer supervision group, but I’ve heard their failure rate is high. What do you recommend?
A: Peer supervision groups provide a welcome respite from the isolation of private practice and an informal, nonevaluative setting after years of formal supervision, particularly for young therapists. They offer valuable guidance on difficult cases and tough ethical dilemmas to therapists at any level of experience. And they’re free! However, as you note, many of them fail. In my experience, careful attention to the initial contract and the ongoing group process can make a huge difference in helping them sustain their membership and thrive.
Though they’re often called peer supervision groups, it would be more accurate to call them peer
consultation groups. Members don’t have direct supervisory responsibility for one another’s cases: they simply offer suggestions, which members can accept or reject. They typically have four to six members who have approximately the same level of professional experience or share a specific area of interest. Members meet on a regular, usually biweekly, basis.
Group consultation, with or without a leader, offers advantages over individual consultation. It includes the possibility of multiple perspectives on the same problem and the reduction of clinicians’ shame about confusions and mistakes as they share similar stories about their struggles with difficult cases. Another benefit is peer interaction, which develops one’s professional sense of self. The hall-of-mirrors effect—seeing yourself as others see you—which is so potent in therapy groups, is a major component of the supervision group experience.
Nevertheless, despite the many benefits, it’s challenging to start and maintain a consultation group, particularly if it’s a leaderless one. They can fail to thrive or suffer from “task drift,” moving them away from discussing clinical material and into a form of therapy. It can be difficult to integrate new members and maintain clarity about the group’s own process. Presenting cases in supervision in any format poses obvious risks to one’s self-esteem, and group dynamics add additional risks: issues of power, competition, exposure, and shame can lead members to drop out. It’s especially challenging to manage group dynamics in leaderless groups, as it’s usually the leader’s role to remain aware of what’s happening within the group, and without a leader in charge, shame or fear of being judged may silence members.
The most successful leaderless groups seem to be those in which the group members find a balance between a focus on cognitive and emotional issues—talking about cases and about the feelings that arise when seeing clients—while consciously managing the functions that a designated leader would serve. These include protecting the group contract, setting and maintaining appropriate norms, and handling gatekeeping matters, such as bringing in new members.
A crucial component of maintaining an atmosphere of group safety is regular, dependable member attendance. Without this, a group will never feel like a place to take risks. Members need to be willing to bring up concerns about irregular attendance because, just as in a therapy group, member lateness and absences can indicate issues that need exploring. Chronic irregular attendance can be demoralizing and cause a group to fail. When it comes to group safety and cohesion, Woody Allen was right: 90 percent of supervision group success is about showing up.
A significant issue in any supervision group is shame and the reluctance to expose oneself. To make supervision groups feel safer, therapist David Altfeld developed a model of group consultation in which all group members simply share their emotional reactions and associations to a situation being discussed, instead of one person presenting a specific case issue and everyone else giving advice as resident “experts.” This procedure levels the playing field by not allowing members to compete for the best case analysis. It leaves room for highlighting emotional issues, countertransference reactions, and parallel process. Making everyone vulnerable in this manner avoids opportunities for excessive criticism (or its counterpart, excessive niceness) and encourages emotional sharing.
Another group consultation model, developed by Irish therapist Bobby Moore, focuses only on minimal case information, such as a patient’s age, length of time in therapy, and perhaps a little demographic information. Then the presenter talks about his or her thoughts, fantasies, feelings, and associations about the patient and the therapy. Group members then share their associations. Following that, the initial presenter is invited to share any further associations. Only at this point does the presenter give the facts of the case and the clinical dilemma. Finally, the group thinks together about what’s been discussed and what it indicates about the case. For those interested in the power of the collective unconscious, this is a fascinating process to experience.
To succeed, a consultation group must feel safe and useful to its members. Here are a few simple principles to follow:
Clarify the group structure. The group needs to agree on the frequency and length of meetings, which is best accomplished with a predictable schedule. The group needs to agree on its task and focus: is this group for any clinical issue or just for couples, or trauma, or group therapy? How much time will the group spend on “schmoozing,” and will there be one or more than one case presented each time? What will be the presentation format? While most groups use verbal presentation, some groups are now using videoclips—which makes the discussion much livelier.
Agree on membership issues. How many members will the group have, and how will new members be integrated? Once a group has formed, I believe that decisions about adding more members should be a group decision. While it may be tempting to accept a request from someone who wants to join the group, a total of six members seems to be the maximum number for each member to have enough opportunities for presentations.
Attend to the group process and dynamics. While groups should build in a “schmooze” or “check-in” time, there needs to be an agreed-upon limit to the socializing, so that the group doesn’t become a therapy group or a coffee klatch. Without a leader, the members themselves must monitor the group’s procedures and raise any important issues. Some groups do this ad hoc; others schedule a regular review meeting to evaluate how things are going.
Leaderless peer supervision groups can help clinicians at any stage further clinical learning and combat professional isolation. They’re likeliest to succeed when the group members have a clear working agreement, maintain regular attendance, and create an environment in which both emotional and cognitive learning occurs.
Eleanor Counselman, Ed.D., is a past president of the Northeastern Society for Group Psychotherapy and an assistant professor of psychiatry at Harvard Medical School. She’s published numerous articles on psychotherapy and has a private practice in Belmont, Massachusetts.
I especially appreciated Mary Jo's emphasis on processing almost all of these ethical dilemmas (other than therapist's crushes) with the client. My Gestalt training has always steered me in that direction, and I felt very affirmed by everything she explained. I also liked her distinction of when to attend client "rituals" - only go to ceremonies, but not to parties. That was very helpful and has cleared up for me what I felt all along - I attended a non-traditional student's graduation from junior college, but did not feel comfortable going to the party afterward.
I appreciated Mary Jo's honest examples. Especially helpful her approach to answering person questions, exploring the positives and negatives of doing so. Also a good reinforcement and good examples of collaboration with client. Thank you.
Because some of my DID clients are artists/writers, I have had to grapple with the dilemma of clients wanting to give me gifts of their work. When I began my career as a therapist several decades ago, I maintained an absolute boundary of not accepting any gifts and, of course, explaining the ethics of why and discussing clients feelings and thoughts about themselves about this.
Over the years, my thinking about gifts has changed. It has been therapeutic for clients to discover why it feels important to them to give me a gift. Is it a re-enactment from the past? One common response is to feel special. I've tried different approaches like creating a rock garden in my office where clients can add a rock they found to the collection.
I continue to struggle with this dilemma, however. It would be helpful to me to hear how other clinicians handle gifts.
Mary Jo
Thank you so much, Mary Jo, this was very helpful. You have given me some good suggestions for ways to discuss these issues with clients in a more substantive way, rather than assuming I know what they feel.
Your discussion on ethics has been the best I've ever "attended." You put a lot of emphasis on how much you discuss regarding expectations and safety. Because your concepts are new to me in regards to discussing with clients these various issues, I will have to start slowly so I feel comfortable in "taking their time." Clients are so ready to begin speaking about the reasons they are coming in and what they want, I will now learn to do a more introductory portion to emphasize their feeling of safety. Thanks for a REAL workshop on ethics. Very helpful and thought provoking.
In response to Susan in Seattle, I will always accept gifts from children. However, when it comes to adults, it is a very gray area. In response to how Mary Jo handles it by discussing gift-giving in the beginning, gifts may never be an issue. I always ask myself, "Is it therapeutic for the client?" Most clients I have had feel rejected if the gift is rejected, so I usually accept their token of appreciation. On the other hand, talking about gifts in the first session may eliminate these uncomfortable moments. Thanks again, Mary Jo.
If I receive a gift, I will talk with the client about how it can be shared with others or what their meaning of giving the gift is.
Thanks you so much again, Mary Jo.
Jillian88, NH
I also really appreciated the openness of this seminar. Mary Jo gave me a lot of food for thought. I'm currently working with Internal Family Systems therapy and see the safety issues of "boundaries" works well w/ IFS focus on respect for "parts" - both of clients' and of therapists. It also raises a lot of questions.
Last comment - I wish the technology were better so that the speakers wouldn't speak over one another. Any way of addressing that?
Tina LeMarque, Tucson, AZ
I especially appreaciated how realistic Mary Jo is about practitioners working in smaller communities - navigating the potential of dual relationships, privacy, etc and admitting that these are such grey areas. I also especially appreciated her thorough guidance about how to make a meaningful discussion out of these dilemmas instead of what could easily feel like a wall being thrown up in front of the client. How great that instead establishing boundaries can be a collaborative act. I appreciate too that these ethical guidelines grow out of Mary Jo's direct experience of what is helpful to the client, rather than being a fear-based response to regulations.
The therapeutic path is strewn with boulders of self-deception and potholes of mutual seduction. Successful navigation depends upon the wisdom of the participants in knowing and ascertaining the difference between therapy and manipulation and the ability to inter-act accordingly. Staying within Mary Jo's sports metaphor, were I to engage my patients in so prolonged a preliminary setting of "protective" ground rules as her discussion suggests (protective of whom?), I expect many would flee the playing field in search of a cold/warm shower before the game commenced. But what do I know? I'm just an old Freudian, field-theorist fart.
Irene Kennedy, Raleigh, NC
(p.s. -- Hi Carolyn in Bellingham!)
Ruth, Portland, OR
Merrilee, San Mateo, CA
Andy Bernstein in northern New Jersey
Richard in NY
Is there a way to get a copy of the power point to help remember all of the valuable information that was shared?
Thanks
I was grateful for the discussion of dual relationships in rural areas. I live on an island, I trip over dual relationships walking out the door. I try to discuss "at the beginning" as suggested, and try especially to limiting the conversations even if they are okay with public acknowledgment because I am wary of the "perception" other people may have that I am not holding information privately/confidentially.
As others noted, reminding ourselves to balance and use "self-care" as part of ethical practice is a great reminder why we need to maintain a variety of boundaries. Thank you for your honesty.
Sandra from Jerome, Idaho
Jody, Door County Wisconsin
Val Beck Sena
Cincinnati
I am heartened and enlightened by how your approach is one of 'Ego' rather than 'Superego'. The latter approach seems to pervade how much of ethics is taught in the field.
I am taken by how you address these issues through the notion that ethics should merely be an extension of what psychotherapy is and should be, and that psychotherapy is merely and extension of what day to day respectful relationship should be.
If you have any specific suggestions about teaching this material in Israel, I would love to hear them.
Irle Goldman
San Francisco, California
As the saying goes, Love cannot be thrown away. If a therapist sees a client as a sexual object therapy stops. As Jung told an admiring client, "A personal relationship is impossible!" At the end, I think she was trying to describe HALT. Check yourself when your hungry, tired, lonely and/or angry. Go find friends and get a life worth exploring. Dave Lake Tahoe, CA
I appreciated the laid back style of the discussion and the thoughtfulness of replies.
Thank you!
Marta Lundy